Privacy Policy

What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

 

What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

• The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.

• The right to access the personal data we hold about you. Part 10 will tell you how to do this.

• The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.

• The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 11 to find out more.

• The right to restrict (i.e. prevent) the processing of your personal data.

• The right to object to us using your personal data for a particular purpose or purposes.

• The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

• Rights relating to automated decision-making and profiling. Part 6 explains more about how we use your personal data, including automated decision-making AND/OR profiling. For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.

• Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

• If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. Information We Collect Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. We limit the information we collect to what is relevant to providing our services as a creative agency. This may include:

• Contact information such as name, email address, phone number when you inquire about our services or partner with us on client projects.

• Financial information like your billing address when purchasing our agency services.

• Project information including creative briefs, marketing plans, images, videos, audio files, and other content necessary to deliver on our services.

• Website usage information such as your IP address, browser type, referral data, and pages visited on our site to optimize user experience.

• Communications you have with team members regarding our services or partnership.

 

We do not sell or rent personal data. We only share it with vendors assisting in fulfilling business services, legal requirements, and similar essential functions for operating our agency.

 

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email AND/OR post with information, news, and offers on our services. You will not be sent any unlawful marketing or spam. we will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

 

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

 

We have standard contractual clauses and other appropriate safeguards in place to ensure personal data is protected in compliance with EU regulations when transfers to third parties outside the European Economic Area occur as part of our data processing operations.

 

Data Security

We utilize appropriate physical, administrative, and technological safeguards to protect the data you provide us. This includes protocols for data destruction when information is no longer needed.

 

The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:

• SSL certification

 

How Can I Access My Personal Data? If you want to know what personal data, we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. All subject access requests should be made in writing and sent to the email or postal addresses shown below. We will respond to your subject access request within 14 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

 

Changes and Updates to Privacy Policy We may need to occasionally update this privacy policy as company practices and services evolve over time. The latest privacy policy will be posted on our website with the revision date. Existing contacts/users may also be notified directly of significant changes depending on the scope and impact of changes.

 

Contact Information

If you have any questions about our privacy practices or policies, please contact us at contact@shimejicreatives.com or write to us at Shimeji Creatives, 349 Royal College St, London NW1 9QS.